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Tenant Testimonials


K&O Property Management excels at taking care of tenant needs! They were always prompt to respond to calls or texts, and went out of their way to ensure any issues at the apartment we stayed at were addressed right away. Our time living in the Black Hills was made stress free by the competent and kind team at K&O

Dakota L

K&O properties has been very nice to work with. They made my move to my apartment a breeze. Their response to any issues I had were fixed in a timely manner. I greatly appreciate their excellent customer service. I highly recommend K&O properties.

Linda P

I have lived here since it opened about 2 years ago. Management takes excellent care of the building and premises. It is kept clean and everyone is friendly. The secure entry adds a nice safety feature. The management staff are friendly and accommodating and take care of any issues promptly. They are easy to talk too. Great place to live!!

DeAnn M

I have rented two different apartments through K&O Properties. They are very professional and nice people. They respond to any issue or questions you have or any concerns in a timely manner. I would definitely rent from them again.

Stacy S

Owner Testimonials

K&O Property Management has continually exceeded my expectations when it comes to managing the properties owned by Craft Properties, LLC, from managing, leasing, and taking care of repairs. I have been very impressed with the professional service and responsiveness of the entire team at K&O. Olivia and her team have been outstanding in finding qualified tenants. The K&O staff are very professional, honest, efficient and have excellent knowledge in property management. K&O also does an amazing job of balancing the needs of the tenants and owners. I worked with two other property management companies before K&O. To say K&O had a mess to clean up is understating the facts. But they got it done. I have never been happier. I highly recommend K&O as I have received excellent service in the management of my properties.
Terry Craft, Owner
Craft Properties, LLC

I have worked with Olivia and her wonderful staff at K&O Property Management since October of 2020. I am continually impressed with the professionalism, organizational focus, and care that Olivia and her staff take in the day-to-day management of my apartment complex. Olivia strives for Excellence in all aspects of her duties and shows a true compassion and level of ownership in her role that few other property management companies equal. Olivia is an outstanding communicator and ensures that her property owners are always informed and updated on the status of their properties as well! I am 100% satisfied with the execution of K&O Property Management and look forward to Olivia’s leadership and partnership for years to come!!

Mark Haberman

I have had K & O Properties employed as my property manager since May of 2016. When they came on board, I had quite a mess, due to several factors that were in place prior to K & O’s arrival. Olivia jumped in, rolled up her sleeves, and immediately began making improvements to the property and to the way business was conducted.
In a matter of less than a year, the apartment has improved its occupancy, its appearance, its efficiency, and its overall performance.
I am happy to say that K & O is my property management firm, and will be for quite some time in the future.

Mark Crosswait

We have been working with K&O Property Management for over 7 years. Their team does an excellent job managing our apartment complexes. They are detailed in every aspect of property management and truly understand the market in this area. I would highly recommend K&O for your property management needs.

Josiah Scull